"The most important things are SMILE Β· CONFIDENCE Β· BE YOURSELF"
This stage is an image-based interview. How you say it matters far more than what you say.
The interviewer is imagining how you would look standing in front of passengers.
Cathay Pacific, AirAsia and some LCC airlines use the video interview as a first-round cutoff. Typically you self-record a 30 second to 1 minute answer and submit.
Look at the camera lens, not the monitor. It is tempting to look at your own screen while answering, but that drops your gaze slightly downward β which reads as avoiding eye contact on the interviewer's side.