WORK EXPERIENCE
The Grand Hotel Seoul · Front Desk
2022–2024
- Welcomed international guests and managed smooth check-in
- Resolved complaints with warmth, building a genuine service mindset
Sky Catering · In-flight Service
2021–2022
- Kept strict safety & hygiene standards on every flight
- Delivered 100% on-time service through close teamwork
EDUCATION
Hankuk Univ. of Foreign Studies
B.A. Tourism Management · 2018–2022
Seoul Girls' High School
Graduated · 2015–2018
SKILLS
Customer Service · Teamwork · Safety & Emergency · Grooming · Cross-cultural Comm.