Online Application→
Pre-Assignment→
Video Interview→
Assessment Day
Stage 1: Online Application
CV · Cover Letter
- Apply online via the Finnair Careers portal
- Upload English CV and cover letter
- Language requirement: fluent English; Finnish preferred
- EU work visa required
TIP: Finnair pursues a Nordic-style minimal and efficient service. Keep your CV concise.
Stage 2: Pre-assignment
Online Assignment Submission
- Complete the pre-assignment provided by Finnair
- Tasks related to service mindset and situational judgement
- Assessment of English writing ability
TIP: Internalize Finnair's "Northern Hospitality" service philosophy and connect it to your own experiences in the assignment.
Stage 3: Video Interview
Self-Recorded · English Q&A
- Self-recorded video interview
- Why Finnair? Why cabin crew?
- Service-experience questions
- Oral English assessment
TIP: Finnair's "Northern Hospitality" is attentive yet understated. Embrace this philosophy in your answers.
Stage 4: Assessment Day (Helsinki)
Group Activity · Individual Interview
- Assessment Day held in Helsinki
- Group activities: team task, problem solving
- Individual interview: competency-based questions
- Service-scenario roleplay
- English (and any Finnish) language check
TIP: Finnair's Assessment Day takes place in Helsinki. Plan your travel arrangements in advance.