Effective Date: April 26, 2026 · WonderfulCrew Inc.
01Information We Collect
- Email and name (account registration)
- Payment information (processed by Innopay)
- Profile, practice records, AI evaluation results, and STT transcript text (collected during service delivery)
- Access logs, cookies, and IP addresses
- Materials voluntarily uploaded by members (when requesting 1:1 coach feedback)
- (Optional) Data used for marketing and statistical analysis
02Recording and Storage Policy
Original audio and video files are not stored; audio is discarded immediately after text conversion. STT transcript text, AI evaluation results, and practice records are retained to provide your learning history.
03Purpose of Use
- Service delivery, payment processing, personalized feedback, and service improvement
- (With optional consent) Statistical analysis and personalized recommendations
04Retention Period
- Payment records: 5 years · Dispute records: 3 years · Access logs: 3 months (per applicable law)
- Profile and practice records: until the purpose of service delivery is fulfilled (de-identified statistics may be retained after account closure)
05Processing Entrustment and Third-Party Disclosure
Data is temporarily transmitted to Google Cloud and Anthropic for STT and AI processing. No other third-party disclosure is made.
06User Rights
You may request access, correction, deletion, suspension of processing, or withdrawal of consent at any time.
07Data Protection Officer
- Name and Title: Jeongmi Oh, CEO
- Organization: WonderfulCrew Inc.
- Email: wonderfulcrew1@gmail.com
- Inquiries, access, correction, deletion, and processing suspension requests regarding personal data may be submitted to the email address above.